Privacy Policy

At Verticode Inc ("we," "our," or "us"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our web application and services. Please read this policy carefully to understand our practices regarding your personal information.

1. Information We Collect

We collect only the personal information that you provide directly to us including, but not limited to, name, email address, and company name. This information is collected when you register for an account or interact with our services.

Automatically Collected Information

When you access our web application, we may automatically collect certain technical information, including:

• Device Information: IP address, browser type, and operating system
• Usage Data: Pages visited, time spent on our application, and interaction data
• Cookies and Similar Technologies: We may use cookies and similar tracking technologies to enhance your experience and analyze usage patterns

2. How We Use Your Information

We use the information we collect for the following purposes:

• To create and manage your account
• To provide, maintain, and improve our services
• To communicate with you regarding your account, updates, and customer support
• To send you important notices, technical updates, and security alerts
• To respond to your inquiries and requests
• To comply with legal obligations and enforce our terms of service
• To detect, prevent, and address technical issues or fraudulent activity
• To analyze usage patterns and improve user experience

3. Information Sharing and Disclosure

We respect your privacy and do not sell your personal information. We may share your information only in the following limited circumstances:

Service Providers

We may share your information with trusted third-party service providers who assist us in operating our web application, such as:

• Cloud hosting providers
• Email service providers
• Analytics providers
• Customer support tools

These service providers are contractually obligated to protect your information and may only use it to provide services on our behalf.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities, including to:

• Comply with a legal obligation or court order
• Protect and defend our rights or property
• Prevent or investigate possible wrongdoing
• Protect the personal safety of users or the public

Business Transfers

In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred to the successor organization. We will provide notice before your information becomes subject to a different privacy policy.

4. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your information is no longer needed, we will securely delete or anonymize it.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication mechanisms
• Employee training on data protection practices

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

General Rights

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information, subject to certain legal exceptions
• Data Portability: Request a copy of your information in a structured, machine-readable format
• Objection: Object to the processing of your personal information in certain circumstances

California Residents (CCPA/CPRA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):

• Right to Know: Request information about the categories and specific pieces of personal information we have collected
• Right to Delete: Request deletion of your personal information
• Right to Opt-Out of Sale: We do not sell personal information, so this right does not apply
• Right to Correct: Request correction of inaccurate personal information
• Right to Non-Discrimination: You will not be discriminated against for exercising your privacy rights
• Right to Limit Use of Sensitive Personal Information: While we do not collect sensitive personal information as defined by the CPRA, you may exercise this right if applicable

Exercising Your Rights

To exercise any of these rights, please contact us at [email protected]. We may need to verify your identity before processing your request. You may also designate an authorized agent to make a request on your behalf by providing written authorization.

We will respond to verified requests within the timeframes required by applicable law (typically 30-45 days).

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect usage information and improve our services. You can control cookie preferences through your browser settings. However, disabling cookies may affect the functionality of our web application.

Types of cookies we use:

• Essential Cookies: Required for the application to function properly
• Analytics Cookies: Help us understand how users interact with our application
• Functional Cookies: Remember your preferences and settings

8. Third-Party Links

Our web application may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party services you access.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information promptly.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make material changes, we will:

• Update the "Effective Date" at the top of this policy
• Notify you via email or through a prominent notice on our web application
• Provide you with an opportunity to review the updated policy

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.